Reviews from our customers

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Sedikit kesulitan waktu appointment karena full, akhirnya berhasil mencoba physiotheraphy di sini. Physiotherapist Iqbal mengindentifikasi sumber sakit di lutut dengan tepat, mengaplikasinya treatment dengan tepat dan juga memberi informasi beberapa gerakan stretching yang cocok untuk kondisi kakiku. Informasi diberikan dengan jelas dan friendly. So recommended. ~ Chris K
Baru terapi lagi di PhysioJourney Surabaya sama Mba Rizki Amalia, pelayanannya super bagus! Tadi difokusin di bagian otot yang masih tegang dan ada dry needling juga — lumayan kerasa tapi hasilnya mantep banget. Dikasih latihan tambahan juga, dan pas dicoba loncat beberapa kali udah nggak terasa sakit lagi. Recommended banget buat yang lagi pemulihan cedera kayak shin splints! 🙌 ~ Dimas K
Namun ternyata proses terapi nya tidak sesakit yang dibayangkan, dan hasil nya memuaskan ...nyeri sudah berkurang jauh... Tempatnya bersih,nyaman...cuma ya memang lumayan aga jauh dari rumah ...tapi gpp lah demi kesembuhan.. Terima Kasih kak dika 👍🏻 ~ cin c
Alhamdulillah.... Awal saya datang di PhysioJourney disambut dengan hangat dan sangat ramah. Serasa dirumah sendiri. Yang tadinya agak tegang dan khawatir jadi lebih relaks saja. Tempat yang nyaman dan bersih. Terapis yang baik dan sabar bersama dengan Mbak Dianda . Terimakasih dari awal sampai akhir Sesi Terapi merasa Nyaman. ~ YUK C
Sudah berkali-kali fisioterapi di rumah sakit, tapi tidak sebagus di sini. Fasilitas oke, tempat bersih dan nyaman, pelayanan intens. Harga worth it kalau dibandingkan saya yg biasanya kontrol di RS. Sayangnya saya kerja di luar Jawa, jadi hanya 2 kali ke sini. Coba kalau kerja dan tinggalnya di Surabaya pasti rutin sampai pulih total fisioterapi di sini. ~ Nanda T
It’s my first time to have a physiotherapy session… I asked for a dry needling therapy due to overused low back pain and piriformis muscle which i heard can help with my problems and a female therapist named Rizky was assigned to me. I thought, she was going to just put the needles on me, but, she explained, examined, and massaged me first as she made sure the spots which needed to be needled. She was knowledgeable, professional, and nice in my opinion… After the needles, she also used a kind of tools to ease up my inflammation. As I have been informed, after the dry needling, i might experience soreness. However, i think i feel far better to be honest… and I was suggested to have another session so, yeah i can’t say I’m completely healed. In shorts, i have an excellent experience in physiojourney 🙏🏻😁 ~ maisie l
Saya ke PhysioJourney krn ada keluhan plantar. Ternyata main problem nya bukan di plantarnya , ttp di ankle saya. Bravo to Fisio Dara yg bisa menganalisa main problem nya. Fisio Dara juga memberikan penjelasan yg comprehensive dan memberikan latihan yg menunjang untuk perbaikan postur saya. Terima Kasih untuk Fisio Dara 🙏 ~ emma s
Pertama kali nya mencoba hal baru dalam hal terapi,tau tempat ini karena sering lewat dan ingin tau apa saja metode terapi nya.untuk tempat nya Bagus,bersih dan nyaman.untuk Front office nya juga ramah,fisio nya keren dan yambung(maklum masih orang jakarta).Semoga bisa lekas sehat setelah dari sini. ~ Agus h
recovery cedera di physio journey, bersama kak ikbal yg super detail, dijelasin cederanya dibagian mana, dijelasin cederanya karena apa, dijelasin antisipasi cedera untuk next nya, thank you so much physiojourney, super super helpful 🫶🏻🫶🏻🫶🏻 tempatnya juga super nyaman & bersih ~ Sisil
Recommend untuk Fisioterapi cidera di PhysioJourney, Saya terapi dengan mbak Eka untuk cidera tennis elbow dan dijelaskan dengan detail tentang penyebab cidera, cara pemulihan dan penguatan otot agar tidak cidera lagi. Tempatnya bersih dan nyaman. Mantap ~ amien w
Angkle saya ada kemajuan setelah terapi di tempat ini dgn terapis Arsya. Sebelum di sini angkle sy diterapi dgn alat saja, tp disini prosesnya ada relaksasi otot, alat2 jg ada dan bahkan dilatih untuk penguatan otot sekitar. Sejauh ini sudah ada kemajuan. ~ Vivi M
alhamdulillah sudah selesai sesi terapi bersama ka arsya, dijelasin banyak hal terkait problem ku dan diajarin berbagai macam exercise untuk permasalahan yang ku alami, terimakasih banyak recommended buat yang mau fisio ~ Rozydendi A
This was my first experience with PhysioJourney and I was very impressed. Everything from scheduling, admissions, procedure, and checking out was very thorough and efficient. The staff is very professional and respectful. The facilities are well maintained and the physio was very knowledgable. I would highly recommend PhysioJourney to anyone who is in need of a high quality physio at a reasonable rate. Packages are available if you require multiple visits. ~ Josh B
I’ve been getting treated by Fisio Dinda for my wrist pain — turns out it’s De Quervain’s tendinopathy, basically inflammation around the thumb-side tendon (APL / EPB). Dinda explained everything clearly — from what caused it, how to rest it properly, and which movements I should avoid. The session really helped me understand what’s happening with my wrist instead of just “feeling pain and guessing.” She also gave practical home exercises and posture tips, not just the usual massage or taping. ~ Danis Y
Beneran habis treatment disini langsung getting much better!!! Fisioterapisnya dapet mba Dianda, ramah, sabar, telaten dan informatif banget. Staffnya juga baik” bangettt. Worth the price dengan tempat senyaman itu.. ~ Novia S
Mantap 👍🏻 Pelayanan nya baik, penjelasannya lengkap dan detail, terapis nya sabar, tempat bersih dan nyaman. Tadi didampingi dg Kak Rizqi. Terimakasih Physio Journey! ~ Anette L
Selain benerin otot yg bermasalah kita jg dapat banyak ilmu dan masukan baru dari terapis. Hasilnyapun sangat OK dari 1 sesi retapi. Sangat puas. Recommended! 👍 ~ Lily W
So far physio nya sabar. Pelan2 jelasin dengan detail. Semua keluhan yg tidak nyaman di fokus tiap titik. Cashier depan pun ramah & welcome. 🙏 ~ Alfred W
​Excellent Service for Chronic Back Pain! Highly Recommended. ​I came to PhysioJourney with a chronic back pain issue that has relapsed many times over the years. My experience here was truly exceptional from start to finish. From the front receptionist who was very welcoming to the physiotherapist, everyone was professional and kind. ​Therapy Session (90 Minutes): In my first session (90 minutes), the process was very detailed. The physiotherapist did not immediately provide treatment but carefully analyzed and investigated the exact location and cause of my pain. The treatment itself was excellent! I immediately felt a significant reduction in pain. Of course, the pain hasn't completely disappeared 100% because this is a long-standing issue, and I understand that more than one session is needed for full recovery. ​I was handled by Therapist Dianda in this session. She was very kind, friendly, and most importantly, has very deep knowledge about muscle issues and how to manage them. I highly recommend PhysioJourney, especially for those with chronic musculoskeletal problems. I will definitely be coming back for my next sessions! ~ Kurniawan P
Pelayanan ramah, Fisioterapi nya juga mantap.. dengan mas Firman toppp.. Ruangan nyaman, peralatan lengkap.. Ruang tunggu ada snack n minuman. Terimakasih sukses & sehat selalu.. ~ Mario J
Tempatnya bersih dan terapistnya Molly ramah dan memberikan penjelasan yg detail. Saya mengalami injured di otot romboid , setelah diterapi 3x, sdh jauh lbh baik. TQ Molly 🙏 ~ Mira L
Pelayanannya sangat memuaskan.,tempatnya bersih,nyaman...terapisnya baik banget dengerin apa yg kita keluhkan,enak diajak sharing...enak lach pokoknya.👍🏻👍🏻 ~ Ella N
My mum’s treatment at PhysioJourney Surabaya has been going really well. We’re happy with the quality of care and the professionalism of the therapists, which is why we decided to sign up for six more sessions. Overall, a very positive experience so far. Will share more updates as her treatment progresses. ~ the Q
Pelayanan fisioterapi yang sangat memuaskan, sangat ramah terhadap pasien. Fisio Arsya sangat jelas dan sabar dalam memberi penjelasan dan arahan. ~ antonius t

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